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Our Commitment to GDPR

Forest sequoia is committed to protecting the personal data of all users, including those in the European Union (EU) and European Economic Area (EEA). This page provides information about how we comply with the General Data Protection Regulation (GDPR) and outlines your rights under this regulation.

Data Controller Information

For the purposes of the GDPR, forest sequoia acts as the data controller for personal information collected through our website and services.

Contact details:
Forest Sequoia
350 Bay Street, Suite 700
Toronto, Ontario M5H 2S6
Canada
Email: [email protected]

Lawful Basis for Processing

We process personal data under the following lawful bases as defined by GDPR Article 6:

Consent

When you actively provide consent for specific processing activities, such as subscribing to our newsletter or allowing non-essential cookies.

Contract Performance

When processing is necessary to fulfill our obligations under a contract with you, such as providing access to purchased courses or processing enrollment.

Legitimate Interests

When processing is necessary for our legitimate business interests, provided these interests do not override your fundamental rights and freedoms. This includes improving our services, ensuring security, and communicating with customers.

Legal Obligation

When processing is required to comply with applicable laws and regulations.

Your Rights Under GDPR

If you are located in the EU or EEA, you have the following rights regarding your personal data:

Right of Access (Article 15)

You have the right to obtain confirmation of whether we process your personal data and to access a copy of that data along with information about how it is processed.

Right to Rectification (Article 16)

You have the right to request correction of inaccurate personal data and to have incomplete data completed.

Right to Erasure (Article 17)

You have the right to request deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.

Right to Restriction of Processing (Article 18)

You have the right to request restriction of processing in certain circumstances, such as when you contest the accuracy of your data.

Right to Data Portability (Article 20)

You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller.

Right to Object (Article 21)

You have the right to object to processing based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making (Article 22)

You have the right not to be subject to decisions based solely on automated processing that produce legal effects or similarly significant effects concerning you.

Exercising Your Rights

To exercise any of your GDPR rights, please contact us at [email protected]. We will respond to your request within one month, as required by the regulation. This period may be extended by two further months where necessary, taking into account the complexity and number of requests.

We may request verification of your identity before processing your request to ensure we are acting on legitimate requests from the data subject or their authorized representative.

International Data Transfers

As we are based in Canada, your personal data may be transferred to and processed in Canada. Canada has been recognized by the European Commission as providing an adequate level of data protection.

When we transfer data to other countries that have not received an adequacy decision, we implement appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Retention periods are determined based on:

Data Protection Officer

While we are not required to appoint a Data Protection Officer under GDPR, we have designated a privacy contact to handle data protection matters and respond to inquiries from data subjects and supervisory authorities.

Right to Lodge a Complaint

If you believe that our processing of your personal data violates the GDPR, you have the right to lodge a complaint with a supervisory authority. You can do this in the EU member state of your habitual residence, place of work, or place of the alleged infringement.

Updates to This Information

We may update this GDPR information from time to time. Significant changes will be communicated through our website or by email to registered users.

Contact Us

For any questions about our GDPR compliance or to exercise your rights, please contact us at:

Email: [email protected]
Address: 350 Bay Street, Suite 700, Toronto, Ontario M5H 2S6, Canada